American Economic Journal:
Microeconomics
ISSN 1945-7669 (Print) | ISSN 1945-7685 (Online)
Getting More Work for Nothing? Symbolic Awards and Worker Performance
American Economic Journal: Microeconomics
vol. 3,
no. 3, August 2011
(pp. 86–99)
Abstract
We study the impact of status and social recognition on worker performance in a field experiment. In collaboration with an international non-governmental organization, we hired students to work on a database project. Students in the award treatment were offered a congratulatory card honoring the best performance. The award was purely symbolic to ensure that any behavioral effect is driven by non-material benefits. Our results show that the award increases performance by about 12 percent on average. The results provide strong evidence for the motivating power of status and social recognition in labor relations. (JEL C93, J33, M12, M52)Citation
Kosfeld, Michael, and Susanne Neckermann. 2011. "Getting More Work for Nothing? Symbolic Awards and Worker Performance." American Economic Journal: Microeconomics 3 (3): 86–99. DOI: 10.1257/mic.3.3.86Additional Materials
JEL Classification
- C93 Field Experiments
- J33 Compensation Packages; Payment Methods
- M12 Personnel Management; Executive Compensation
- M52 Personnel Economics: Compensation and Compensation Methods and Their Effects