The Effect of Pollution on Worker Productivity: Evidence from Call Center Workers in China
- (pp. 151-72)
(Complimentary)
Abstract
We investigate the effect of pollution on worker productivity in the service sector by focusing on two call centers in China. Using precise measures of each worker's daily output linked to daily measures of pollution and meteorology, we find that higher levels of air pollution decrease worker productivity. These results manifest themselves at levels of pollution commonly found in large cities throughout the developing and developed world.Citation
Chang, Tom Y., Joshua Graff Zivin, Tal Gross, and Matthew Neidell. 2019. "The Effect of Pollution on Worker Productivity: Evidence from Call Center Workers in China." American Economic Journal: Applied Economics, 11 (1): 151-72. DOI: 10.1257/app.20160436Additional Materials
JEL Classification
- J24 Human Capital; Skills; Occupational Choice; Labor Productivity
- L84 Personal, Professional, and Business Services
- O13 Economic Development: Agriculture; Natural Resources; Energy; Environment; Other Primary Products
- P23 Socialist Systems and Transitional Economies: Factor and Product Markets; Industry Studies; Population
- P28 Socialist Systems and Transitional Economies: Natural Resources; Energy; Environment
- Q51 Valuation of Environmental Effects
- Q53 Air Pollution; Water Pollution; Noise; Hazardous Waste; Solid Waste; Recycling
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