Organizational Culture and Performance
- (pp. 331-35)
Abstract
Organizations are all around us. Culture is trickier—to analyze and even to see. We consider both the effect of management on culture and the effect of culture on performance. We begin by describing an intervention that dramatically improved outcomes and conspicuously included a culture-change component. We then use details from this intervention to describe potential empirical analyses of the association between organizational culture and performance in this and similar settings. Finally, we describe opportunities for theoretical models to explore how and why organizational culture might influence organizational performance.Citation
Martinez, Elizabeth A., Nancy Beaulieu, Robert Gibbons, Peter Pronovost, and Thomas Wang. 2015. "Organizational Culture and Performance." American Economic Review, 105 (5): 331-35. DOI: 10.1257/aer.p20151001Additional Materials
JEL Classification
- D23 Organizational Behavior; Transaction Costs; Property Rights
- L25 Firm Performance: Size, Diversification, and Scope
- M14 Corporate Culture; Diversity; Social Responsibility