Bank Loans and Deposits
Paper Session
Saturday, Jan. 3, 2026 2:30 PM - 4:30 PM (EST)
- Chair: Amiyatosh Purnanandam, University of Texas at Austin
Shedding Light on Bias: Consumer Complaint Disclosure and Racial Equity in Financial Services
Abstract
This study investigates how the public disclosure of consumer complaint narratives in 2015 by the Consumer Financial Protection Bureau affects racial disparities in financial services. Using triple-difference estimation, we show that minority consumers receive better treatment from financial institutions under CFPB supervision after the disclosure. These improvements manifest as higher deposit rates and lower fees in savings markets, and reduced rates for auto loans and credit cards in lending markets. Financial institutions receiving discriminatory complaints face deposit outflows. Our evidence demonstrates the broad impact of service quality disclosure in reducing racial inequalities across both savings and lending markets.Collateral and Credit
Abstract
This paper studies the role of collateral using the euro area corporate credit registry, Ana-Credit. We document key facts about the importance, distribution, and composition of collateral,
including its presence, types, and values. On average, 53%of bank loans are collateralized,
where real estate and financial assets are the most pledged, while physical movable
assets and other intangible assets are less present. In addition, we show that the aggregate
collateral value pledged to the banking sector is substantial, driven mainly by real estate in
most countries. For the first time, we examine the collateral channel in bank credit using the
observed value of individual collateral. By exploiting within-firm across banks and within bank
across-firm variations for newly issued secured loans, we find that a 1% increase in
collateral value is associated with an approximate 0.7%-0.8% increase in loan commitment
amounts. This collateral value elasticity exhibits substantial time and country heterogeneity.
Discussant(s)
Martina Jasova
,
Columbia University
Charlotte Haendler
,
Southern Methodist University
Dalida Kadyrzhanova
,
Federal Reserve Board
JEL Classifications
- G2 - Financial Institutions and Services