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May 16 -- The Consumer Financial Protection Bureau (Bureau or CFPB) invites public comments by July 17, 2023 on a new information collection titled “Making Ends Meet Survey.” Written comments are encouraged and must be received on or before July 17, 2023 to be assured of consideration.

The Dodd-Frank Wall Street Reform and Consumer Protection Act charges the Consumer Financial Protection Bureau with researching, analyzing, and reporting on topics relating to the Bureau's mission including consumer behavior, consumer awareness, and developments in markets for consumer financial products and services. To improve its understanding of how consumers engage with financial markets, the Bureau has successfully used surveys under its “Making Ends Meet” program. The “Making Ends Meet” program has also used the Bureau's Consumer Credit Information Panel (CCIP) as a frame to survey people about their experiences in consumer credit markets. The Bureau seeks approval for two yearly surveys under the “Making Ends Meet” program. These surveys solicit information on the consumer's experience related to household financial shocks, particularly shocks related to the economic effects of the COVID–19 pandemic, how households respond to those shocks, and the role of savings to help provide a financial buffer.

The first survey will be a follow-up to respondents from the Bureau's 2023 “Making Ends Meet” survey to better understand household financial experiences dealing with medical debt as well as consumers' interactions with various financial products. The second survey will go to a new sample of consumers from the CCIP and will address several topics of interest to the Bureau possibly including the impact of natural disasters and other environmental events, credit shopping behavior, additional follow-up regarding debt collection, and the assessment of various fees throughout the financial services ecosystem.
CFPB Making Ends Meet Survey 2022: https://www.consumerfinance.gov/data-research/research-reports/insights-from-making-ends-meet-survey-2022/
Draft data collection instrument and technical documentation requested from CFPB by AEAStat.
FRN: https://www.federalregister.gov/d/2023-10423

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