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Jan 17 -- Centers for Medicare & Medicaid Services, Health and Human Services (HHS), invites comments by March 20, 2023 regarding the Home Health Care CAHPS® Survey (HHCAHPS).

The national implementation of the Home Health Care CAHPS Survey is designed to collect ongoing data from samples of home health care patients who receive skilled services from Medicare-certified home health agencies. The survey is necessary because it fulfills the goal of transparency with the public about home health patient experiences.

The survey is used by Medicare-certified home health agencies to improve their internal quality assurance in the care that they provide in home health. The HHCAHPS survey is also used in a Medicare payment program. Medicare-certified home health agencies (HHAs) must contract with CMS-approved survey vendors that conduct the HHCAHPS on behalf of the HHAs to meet their requirements in the Home Health Quality Reporting Program.
The survey is designed to meet the following three broad goals:

-- To produce comparable data on the patient’s perspective that allows objective and meaningful comparisons between home health agencies on domains that are important to consumers.
-- Public reporting of survey results will create incentives for agencies to improve their quality of care.
-- Public reporting will enhance public accountability in health care by increasing the transparency of the quality of care provided in return for public investment.
HHCAHPS: https://homehealthcahps.org/
Draft data collection instruments and technical documentation: https://www.cms.gov/regulations-and-guidance/legislation/paperworkreductionactof1995/pra-listing-items/cms-10275
FRN: https://www.federalregister.gov/d/2023-00732

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